Balancing Specialization and Inclusivity: Striking a balance between specialization and serving a wide array of clients was a key challenge in defining her brand direction.
Limited Inquiry Sources: Kendra was primarily relying on social media and referrals for inquiries and was not receiving new leads outside these channels. She identified a need to improve her business systems, marketing, and SEO to expand her reach and attract a more diverse clientele.
Just like with every project, we begin with a challenge. When Kendra came to us, she had a brand already but wanted something that felt more like her, allowing her to really grow her business while showing off what she's best at.
Here were our main challenges.